In Action: Medical Repatriation After a Fall in Tasmania

Location: Tasmania, Australia
Distance from home: 9,855 miles
Services Provided: Medical Monitoring, Medical Repatriation


One of Pam’s biggest dream was to visit Australia. When her daughter, Catherine moved there for work, it was an opportunity Pam would certainly not to miss. Unfortunately, after spending the weekend hiking in Tasmania, Pam sprained her ankle and fell a short distance, breaking her left tibia and fibula. She was rushed to the local emergency room where a nurse notified Global Travel Plus of the case. The team was informed that Pam was scheduled to have surgery once the swelling in her leg had subsided.

Global Travel Plus medical team immediately reached out to the local treating team to assess the quality and course of treatment to ensure Pam was receiving excellent care. Two days later, the swelling went down, and the orthopedic surgeon was able to successfully operate. As her husband had to return to the U.S. for work, the family decided that it would be best if Pam return to her daughter’s home in Brisbane for convalescence. Global Travel Plus agreed to contact Pam once settled in to begin planning her medical repatriation to the United States.

A week later, one of our Global Travel Plus coordinator followed up with Pam and her daughter to update them on the plans for repatriation. Global Travel Plus hired a non-medical escort to assist Pam throughout the long journey via first-class commercial flight with wheelchair assistance and door-to-door transportation. The escort traveled accompanied Pam all the way to her home and helped her husband set up Pam in the comfort of their home.

Testimonial: “The escort hired for the repatriation was an incredibly kind and qualified escort. We are very grateful for Global Travel Plus services and everyone who worked behind the scenes to coordinate her safe trip back home.” – Pam’s daughter


Posted: 1/9/2019 5:10:32 PM